MyTaxOffice mobile app — Password Reset Step-by-Step
Open the MyTaxOffice mobile app on your phone.
On the login screen tap Forgot password.
Enter your Account Name (UserName).
Note: the “Account Name” is your username.
If you don’t remember your username, send a text (540)693-5881 or message requesting it (for example: “Please send my MyTaxOffice username — this is [Inclue Your Full Name]”).
Enter your new password and confirm the new password by typing it again.
Enter the passcode UD8031.
Enter the last 4 digits of your SSN (or EIN, if applicable).
Tap Change password.
You should see a confirmation that your password was changed. Log in using your username and the new password.
Quick Note:
Choose a strong password you can remember (mix upper/lowercase, numbers, symbols).
If you get an error, double-check the username, passcode (UD8031), and last-4 digits you entered.
If problems persist send a text/message (540) 693-5881 asking for assistance.
